I have been trying all day to upgrade to a paid package, but every time I try to pay, I am unable to do so. I enter my name and e-mail address and then click on the button that says "Enter Payment Information", then it thinks for a little bit, but then nothing happens. I contacted Stripe Support because when I tried to use my phone to pay, I got an error message after pressing the same button that said I needed to send an e-mail to Stripe Support. So I alerted them to the issue and they wrote back saying that this was an issue with 7Sage and that I should contact you.
I live in Bolivia. Could this be the issue? Are people with IP addresses from outside of the U.S. unable to purchase a 7Sage course? Please respond as soon as possible because I would like to start my course!
Hi Alan,
What you just described was exactly what was happening to me, except when I continued to click "Enter Payment Information", it did not automatically fix itself. However, on Sunday morning, I tried to pay again on my computer, just to see what would happen, and when I clicked "Enter Payment Information", the little box for my credit card information came right up and I was able to pay successfully!
I've started the course and now everything is fine, but this probably is a bug that you guys should take a look at so that other people do not run in to the same issue.