Gosh, thanks that I found this thread and for your advises.

Honestly, I had the same problem and I thought I would have to buy another laptop. I had to delete Proctor U because there was nothing I could do. But the most important thing was that I bought this laptop not long ago from here https://thecursedcrusade.com/best-gaming-laptop-under-600/, and I thought I would have to return it, but now I see that everything is fine.