I am a month away from my test and can't afford to be dealing with this again. If i pay for a subscription I expect to be able to access it 24/7 without any problems ugh

I keep getting this message while I was going through my lessons. I tried everything to get it to work but nothing changes. Is this still happening to anyone else ? Very inconvenient.

Are the prep tests that don't include LG not printable like the ones that include LG? I click printable and it doesn't take me to a different screen like the other tests. Help plz