Earlier this week I sent this email to Juliet (from student services). If you want to discuss further or are interested in seeing the texting thread (which I didn't add to this message) let me know.

Juliet,

I don't know his last name but his first is Di. His alias on 7Sage is "Heart Shaped Box". Regarding specifics, I reached out to him through the comment section in early January. We setup a payment schedule through Venmo $150 for 4 sessions. On about January 27 we had just completed the 1st of our second set of 4 sessions, so I had a balance and 3 more sessions remaining. As we all know the pandemic was in it's very early stages and my wife is an anesthesiologist in the Boston area. The significance of this is she got sick early Feb, and we have a 2 very small children. My focus shifted away from studying at the time as I needed to take care of our household, and as we all know all hell broke loose very shortly thereafter. I did not communicate with Di (since that last session in late January) until 2 days ago. Following is the text thread of my attempt to reach out to Di and ask for the remaining balance to be refunded. Nothing has been added or subtracted. I have not since contacted him nor has he contacted me.

As I hope you can see/tell, he is refusing to return any of my money because I "disappeared" etc. There was never any discussion of these stringent terms on top of the fact that the circumstances (a worldwide viral pandemic of which my wife works the front line) were far from the norm or what ANYONE could have predicted. If he simply decided to not be so immediately confrontational and talk to me we probably could have figured something out that worked for us both. He never attempted to seek out any understanding of my situation and predicament. Like I said a couple of times in the thread I was so disappointed. I thought we had at least a professional ability to communicate. We actually had a friendly rapport. I really did not expect that sense of hostility that he conveyed. I was totally taken aback and I think any other potential student should know what happened.

Again, I appreciate your help!

Rich

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