Hi! So sorry this happened to you, it's definitely a fear of mine. I haven't taken the LSAT yet, so I'm not sure if proctors give you their names or not, but if you have any information regarding the identity of your proctor, make sure you have it written down. If not, take note of the time you took your test and perhaps they'll be able to track down who it is. To my knowledge, the proctoring is also recorded so if she said it wouldn't affect it, this should be provable. I recommend calling LSAC until you can get in touch with a real person. It doesn't seem like this was due to any fault of your own and you should not be held accountable for technological issues, especially if you were reassured that it would not affect you by an official proctor who is representing LSAC. I know people had a lot of trouble with ProctorU in August, and were provided a retake that did not cost anything because the issues were not of their own doing.

Basically, start thinking like a lawyer and building your case. They at the very least should owe you a refund, and cancellation of any score that could be created from this unfinished test, if not a free retake of the test when it is offered. You paid them (a lot of money) for a service that they did not successfully provide. I wish you best of luck in trying to resolve this!

If the questions you're getting right are scattered across the three sections, I highly recommend trying to perfect logic games first. I found this to be really rewarding in my studying process. It's notoriously typically the hardest section at the start of studying, but actually the easiest to learn. If you can manage to master logic games, averaging -0 to -2, I find that it can be a great motivator because you have now shown yourself you are capable of learning this test. Additionally, a lot of the ideas of conditional logic and extrapolated diagramming in this section can be translated to quite a few logical reasoning questions as well. You start to get a handle on things like contrapositives, and ideas about linking from one premise to another to the conclusion. This is great for things like parallel reasoning questions, and must be true.

Based on the score you're citing though, it is possible you've already mastered this section. In that case, I highly recommend starting off with questions that are easier to master like main conclusion questions and start getting comfortable with arguments. Then start slowly moving to questions that are slightly more challenging for you, but you sometimes get right. Begin to understand why you're getting them right sometimes, but not other times. Are you getting others wrong because you missed something in the stimulus? Or are you maybe getting others right on happenstance and not as a result of understanding the core fundamentals of that question type?

I would also recommend to diversify your study sources if you haven't already. Don't get me wrong I love 7sage as much as the next person, but there were just some concepts that I needed additional help with. For instance, The LSAT Trainer approaches LR not directly with questions types, but with a general approach to reading arguments and finding flaws. This wasn't useful to me, however, until I had begun using 7sage and then used The LSAT Trainer as a supplemental. Not every prep resource will 100% be helpful across the board, some are 10% helpful, others are 80% helpful. Begin to get other perspectives and approaches. Maybe reading question stems ahead of time actually isn't the best approach for you, even if it is for others.

Finally, always remember this test is a beast—even AI struggles with this test. Learn from your mistakes, and always keep pushing. But at the same time, remember it's just a test. It does not make you a worse or less deserving person if you don't get a perfect score. There are schools out there that accept low LSAT scores. There are schools out there that are not allowing GRE instead of the LSAT. You can still go to law school if you don't do well on the LSAT. Make peace with getting a low score, and the likelihood your score starts to improve at least slightly as your stress slips away is high. If you're getting very close to your application season, make a list of schools and see if they take the GRE. However, I did notice a couple schools that, if you have already taken the LSAT and have a score on file, you cannot submit a GRE score and have to use your LSAT. Make the decision that is right for you, and best of luck with your studies.