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Unable to take PTs in App (iPad)

Achen165Achen165 Member
in General 656 karma

Hi,

Since the update to 7sage on Tuesday, I have no longer been able to access course or any materials other than discussion board and grader from the app via iPad. Anyone else having this issue? Please advise.

Thank you.

Comments

  • Juliet - Student ServiceJuliet - Student Service Member Administrator Student Services
    5740 karma

    @Achen165 said:
    Hi,

    Since the update to 7sage on Tuesday, I have no longer been able to access course or any materials other than discussion board and grader from the app via iPad. Anyone else having this issue? Please advise.

    Thank you.

    Hi there,

    Sorry for the trouble! I tried to re-create the problem with the app but I was not able to.

    Try this trouble-shooting tip:
    When in "Course" mode, can you try tapping the "Course" title at the top of the screen to return to the course homepage?

    If that's not working, could you give us a few more details so we can try and get to the bottom of this?

    What iOS version are you currently using?
    Have you tried to delete and re-install the app?

    Thanks!

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