I just tried logging into my account, "kristymoawad" and it kept saying "error" and then I reset my password and waited the 15 minutes it forced me to wait and it still kept saying "error" and I'm upset because I'm wasting valuable study time trying to figure out why this site isn't working and I also paid for the Starer upgrade so I'm basically super annoyed right now and confused as to why I can't access my account. Can someone please help me?