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• 1 Like

  akistotle Member ⭐ 🍌🍌

  January 2019 9372 karma

  Hey @rnwanguma,

  So sorry about this! I just confirmed this problem and reported it to the team. I'm hoping it gets fixed asap.

  cc: @"Alan Cheuk" @studentservice
• Alan Cheuk-2 Administrator

  January 2019 3075 karma

  @rnwanguma Sorry for the trouble! Fix is up, so you should be able to see the answers you entered again. Please let us know if you run into any difficulties
• rnwanguma Alum Member

  January 2019 160 karma

  @"Alan Cheuk" @studentservice @akistotle Thank you so much!
• rnwanguma Alum Member

  January 2019 160 karma

  Hey @"Alan Cheuk" @studentservice @akistotle

  help

  So I tried putting in my answers again and the Analytics page is still doing the same thing. I can't see neither the answers I put during my timed PT run, nor my BR answers. Please let me know what the situation is and when and how it can be resolved. Thanks!
• studentservice Alum Member Administrator Moderator Student Services

  January 2019 1421 karma

  @rnwanguma said:
  Hey @"Alan Cheuk" @studentservice @akistotle

  help

  So I tried putting in my answers again and the Analytics page is still doing the same thing. I can't see neither the answers I put during my timed PT run, nor my BR answers. Please let me know what the situation is and when and how it can be resolved. Thanks!

  Sorry about that! We confirmed working on our end 😞

  Can you clear cache (https://7sage.com/clear-cache/) on your browser and force refresh ("Command + Shift + R" (Mac) or press "Ctrl + F5" (Windows)) and see if it works?
• keets993 Alum Member ⭐ ⏰ 🍌

  January 2019 6045 karma

  @rnwanguma it works for me too now
• Alexa2019 Member

  January 2019 43 karma

  Same thing is happening to me today. When I click a past PT from LSAT Analytics, my timed answers are there but my BR answers are cleared. I have to keep re-entering my BR answers and if I go to the enter answers page they are cleared again. #help
• studentservice Alum Member Administrator Moderator Student Services

  January 2019 1421 karma

  @stephaniegill8 said:
  Same thing is happening to me today. When I click a past PT from LSAT Analytics, my timed answers are there but my BR answers are cleared. I have to keep re-entering my BR answers and if I go to the enter answers page they are cleared again. #help

  Sorry about that! We're looking into this now.
• studentservice Alum Member Administrator Moderator Student Services

  January 2019 1421 karma

  @studentservice said:

  @stephaniegill8 said:
  Same thing is happening to me today. When I click a past PT from LSAT Analytics, my timed answers are there but my BR answers are cleared. I have to keep re-entering my BR answers and if I go to the enter answers page they are cleared again. #help

  Sorry about that! We're looking into this now.

  Again, so sorry about this! We think we fixed the problem just now. Please force refresh (“Command + Shift + R” (Mac) or press “Ctrl + F5” (Windows)) again and see if it works.
• rnwanguma Alum Member

  January 2019 edited January 2019 160 karma

  @studentservice Finally it works for me now! Thank you so much!