*

Kaizen099Kaizen099 Free Trial Member
edited December 2019 in General 110 karma
*

Comments

  • inactiveinactive Alum Member
    edited March 2015 12637 karma
    Hmm, I noticed that the videos were enlarged when the site update went through but didn't notice them shifting left. What is your screen resolution?

    http://www.whatismyscreenresolution.com/
  • Kaizen099Kaizen099 Free Trial Member
    edited December 2019 110 karma
    *
  • Alan Cheuk-2Alan Cheuk-2 Administrator
    3123 karma
    @kaizen099 It sounds like your browser may have cached some of the old files from before the redesign. Please try force refresh and/or clearing cache (http://www.wikihow.com/Clear-Your-Browser's-Cache). If that doesn't help, please let us know what browser/OS you are using and the URL of the video that's acting weird for you so we can look into it.
  • kclubs323kclubs323 Alum Member Inactive ⭐
    275 karma
    I'm actually having the same problem. I've tried clearing my cache and refreshing, but the videos are still on the left side. I'm using the latest version of Chrome. This happens for all the lessons with videos for me...
  • Alan Cheuk-2Alan Cheuk-2 Administrator
    3123 karma
    @kingofclubs323 @kaizen099 Sorry for the trouble! I'm having some difficulty reproducing this problem. I tried loading http://7sage.com/lesson/features/ in Mac Chrome and Windows 8.1 Chrome, and the video appears centered in the window for me.

    I refreshed the site's cache again in case the site was still sending old files to some users. Could you please try force refresh again? http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    I find usually force refreshing a couple of times does the job for me.
  • Alan Cheuk-2Alan Cheuk-2 Administrator
    3123 karma
    @kingofclubs323 @kaizen099 I figured out how to reproduce it! I happened to try the flash player today (Menu > Settings > Use Flash Player), and noticed that when the "Use Flash Player" setting is checked, videos align to the left. I rolled out the fix a moment ago. You may need to do a force refresh or clear cache to get the fix. Please let me know if this helps!
  • kclubs323kclubs323 Alum Member Inactive ⭐
    275 karma
    @"Alan Cheuk" Thanks so much! Your solution definitely works, but afterwards I noticed that my flash player was out of date. Once I updated, the problem fixed itself. All my videos now align perfectly in the center. Thanks again!
    @kaizen099 in case you still have trouble and can't find the flash player setting:
    hover your mouse over your 7Sage ID, click on "Settings" and it should take you to your "Account and Billing" page with a profile image and your profile settings. Towards the left hand side, there should be your publicly displayed ID and your email address. Below them, there is a box with "Use Flash Player". Once you uncheck the box, you should "Save Changes" and that should help you fix the issue.
  • Kaizen099Kaizen099 Free Trial Member
    edited December 2019 110 karma
    *
Sign In or Register to comment.