LSAT Flex Glitch

So I'm about halfway through my RC section, when my screen goes completely blank. I'm thinking "what just happened?". I reach out to my proctor -- they say something along the lines of "just reconnect". I refresh the page and it reconnects. I've lost time. I ask my proctor for time back and they shoot back "continue".

I try to collect myself and deal with the situation. A few minutes later, my proctor interrupts me saying they need to take control of my computer to reconnect the video. This takes a while. Once again, time ticks away and I don't get it back. This was my 2nd section. I was absolutely shook. I barely finished on time and had to guess on questions. As you can imagine, the 3rd/next section didn't go so well.

I've already filed a complaint with LSAC. Does anyone know what they usually offer as a remedy? I took the test a while ago (May 2019) and I've been studying for months. Would score preview be on the table despite having taken the regular LSAT before? If push comes to shove, I can take it in January. Obviously not ideal, but I still have plenty of material and PTs. Please advise.