Query failed: connection to 172.31.3.4:9312 failed (errno=111, msg=Connection refused). LawHub subscription not working - 7Sage Forum

LawHub subscription not working

emg2003emg2003 Alum Member
in Technical Problems 6 karma

Hi. I purchased 7sage a few days ago and got LawHub Advantage subscription yesterday but it is saying I don't have an active LawHub advantage subscription even though I just got it yesterday.

Comments

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    764 karma

    Hi @emg2003, I'm so sorry for the trouble. I just sent a message to your account to help resolve the issue. Please let me know you haven't received it. Thank you.

  • dominicdeboerdominicdeboer Core Member
    2 karma

    I'm having the same issue.

  • chaha712chaha712 Core Member
    4 karma

    Hello I am having the same issue and would like help asap

  • Sophia.mcdonald0816Sophia.mcdonald0816 Core Member
    4 karma

    I am also having the same issue- I am not able to access any of the drills now for 2 days. This just randomly started happening and it is my second month with an active paid subscription.

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    78 karma

    Hi @dominicdeboer @chaha712 @Sophia.mcdonald0816

    Thank you all for reaching out!

    I have sent you a message to your email inbox to address your concerns. Please check the message out! I am looking forward to hearing from you.

    Have a good day.

  • jeremy.chang.302jeremy.chang.302 Core Member
    4 karma

    I am also having this issue and cannot access any of my tests and drills.

  • haja.dukurehhaja.dukureh Member Moderator Student Services
    7 karma

    Hi @jeremy.chang.302

    I am so sorry that you are having trouble! I just sent a message to your account to help resolve the issue. Please check your email!

    Thank you!

  • hyleahhhyleahh Live Member
    2 karma

    I am having the same issue and I have just bought the service. Please help me too.

  • Cherry - Student ServiceCherry - Student Service Member Administrator Student Services
    1594 karma

    Hi @hyleahh, I'm so sorry you're having an issue with your account! I just sent a message to help resolve this.

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