Site and App unavailable Nov 19 - UPDATE: Site and App are back up!

Alan CheukAlan Cheuk Administrator
edited November 2015 in General 3024 karma
UPDATE: Site and app are back up again! Luckily everything went smoothly, so the total downtime was less than an hour :)

We are moving the site to new servers very soon on Thursday, November 19. This will affect both the site and the App.

We are taking the site down starting at 11:30pm Eastern (8:30pm Pacific) time. ​We hope to have the site back up within a few hours, but it may take longer, so please expect it to be down until the next morning.:(

The good news is: based on our testing, the site should be faster after the move :)

Sorry for the inconvenience during the move!

If you are still unable to access the site the next morning (Friday, November 20), please clear your DNS Cache (https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache). If that doesn't help, please send us an email.

Comments

  • PacificoPacifico Alum Inactive ⭐
    8021 karma
    NOOOOOOOOO!!!!!!!!!
  • PacificoPacifico Alum Inactive ⭐
    8021 karma
    But also: YAAAAASSSSSSS!!!!!!! as @nicole.hopkins would say.
  • Alan CheukAlan Cheuk Administrator
    3024 karma
    @Pacifico said:
    But also: YAAAAASSSSSSS!!!!!!! as @nicole.hopkins would say.
    lol
  • Usmankhan452Usmankhan452 Legacy Member
    18 karma
    That'll take away one day from us though? and LSAT is on Dec 5th ........
  • PacificoPacifico Alum Inactive ⭐
    8021 karma
    @Usmankhan452 said:
    That'll take away one day from us though? and LSAT is on Dec 5th ........
    If you're taking Dec. 5th you should be PTing and BRing so you don't really need the site for that :) Or just use it as your day off since you need to keep from burning out and there's not much more to be done this close to the exam anyways...
  • sean.marzsean.marz Alum Member
    181 karma
    Se you all on the other side... I hope
  • LSATKingsmanLSATKingsman Alum Member
    1024 karma
    That Sucks.... but cool
  • ashley_k2204ashley_k2204 Alum Member
    edited November 2015 51 karma
    So does that mean all of the videos are down? If I click on a game explanation before 8:30pm tomorrow and preload it, will it still work? Or are you moving all of the videos somewhere else? I am confused. I don't understand server stuff. Just freaking out because I am PTing and BRing tomorrow because it's my only day off :/
  • c.janson35c.janson35 Inactive Sage Inactive ⭐
    2398 karma
    @ashley_k2204 I'm pretty sure you can find the game explanations on YouTube
  • joy.pylesjoy.pyles Member
    36 karma
    I will miss you while you are gone. Look forward to seeing you soon. Thanks
  • nicole.hopkinsnicole.hopkins Legacy Inactive Sage Inactive ⭐
    7965 karma
    @Pacifico said:
    But also: YAAAAASSSSSSS!!!!!!! as @nicole.hopkins would say.
    :D :D
  • nicole.hopkinsnicole.hopkins Legacy Inactive Sage Inactive ⭐
    7965 karma
    @Pacifico said:
    If you're taking Dec. 5th you should be PTing and BRing so you don't really need the site for that :) Or just use it as your day off since you need to keep from burning out and there's not much more to be done this close to the exam anyways...
    THIS
  • kaytheehkaytheeh Legacy Member
    132 karma
    I'm just going to have to watch tv, then.
  • Alan CheukAlan Cheuk Administrator
    edited November 2015 3024 karma
    @"ashley_k2204" said:
    If I click on a game explanation before 8:30pm tomorrow and preload it, will it still work?
    Yup, if you preload a video, it should continue to work while the site is down. You have to make sure not to close the window or refresh the page though!
  • schyler.coxschyler.cox Alum Member
    152 karma
    That was fast!
  • Alan CheukAlan Cheuk Administrator
    3024 karma
    Thanks, we tried to do it as quick as possible!
  • ashley_k2204ashley_k2204 Alum Member
    51 karma
    So fast! Thanks for coming back. I need to review some logic lessons, lol.
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