Thanks for letting us know about the issue with the explanation videos. I tried reproducing it across multiple browsers and devices:
Safari v17.3 on Mac (Sonoma): Works fine
Chrome v141 on Windows 11: Works fine
Firefox v143 on Windows 11: Works fine
MS Edge v141 & v138 on Windows 11: Works fine
Brave on Windows 11 & Safari on iPad Air 5: Also works fine
Since I wasn’t able to replicate the cursor disappearing on my end, it may be specific to your setup. Could you let us know your device, OS version, and browser version so we can test it more closely?
In the meantime, we recommend using the latest versions of Chrome, Firefox, or Safari, which should work without this issue. We’re investigating Edge and any other browsers where this bug may appear.
1 comments
Hi @Gregmjr,
Thanks for letting us know about the issue with the explanation videos. I tried reproducing it across multiple browsers and devices:
Safari v17.3 on Mac (Sonoma): Works fine
Chrome v141 on Windows 11: Works fine
Firefox v143 on Windows 11: Works fine
MS Edge v141 & v138 on Windows 11: Works fine
Brave on Windows 11 & Safari on iPad Air 5: Also works fine
Since I wasn’t able to replicate the cursor disappearing on my end, it may be specific to your setup. Could you let us know your device, OS version, and browser version so we can test it more closely?
In the meantime, we recommend using the latest versions of Chrome, Firefox, or Safari, which should work without this issue. We’re investigating Edge and any other browsers where this bug may appear.
Thanks for your patience!