I had the worst situation happen yesterday. I was taking the test on my Microsoft Surface Pro (looking back I probably should have realized not the best system). I had run all the system checks and passed. I logged on to take my test and my computer froze when I went to do the ID verification. I still had a few minutes so I rebooted and relogged in. I got through the room scan just fine and they popped up the chat box. Before I had time to tell them that I couldn't write in the chat box they put me in a breakout room waiting for the new proctor.
The new proctor came in and I couldn't see what they were typing in the chat box. I told them I couldn't see it and that I couldn't type in the chat box. They opened up the LSAC system and I logged on but nothing showed a test or what to do. I was asking the proctor to come off mute, repeating that I couldn't see their chat or type in the chat. I started messing around in the LSAT tab trying to find the test (probably not a good idea, but I was panicking). I hung up, freaked out a lot, calmed down and called LSAC and told them what happened.
I am rescheduled for the October exam and have asked for it to be in person, but no guarantee that there will be a testing center in my area. So I went out and bought an actual laptop.
I am still worried that I have missed something and do not know where to go to find the test and could have the same problem in October. Should the test have immediately come up? Should the proctor been able to speak? I know that I should be able to type in chat and see their chat.
Interested