Hello!

I was wondering if anyone has an experience that can shed some light on how I should move forward regarding how LSAC deals with issues that occur during testing.

Everything was running smoothly until about 8 minutes remaining in the first section. Someone who was signed up for the LSAT showed up around 9:15 am (late), claiming they were in a car accident and were told they could not write the test.

He responded poorly and consequently went on his phone right outside the testing room door screaming and directing insults and taunts at our proctor, obviously trying to intentionally sabotage/distract those writing. This went on for about 3 minutes and the proctors repeatedly told him to leave the testing area, keep his voice down, etc. Eventually he even opened the door and starting directly screaming into the room. At this point almost every test writer yelled at him to leave as well. Timer was still running at this point.

Things then escalated even further at the 5 minute warning, where he ran into the testing room and began screaming and videotaping everyone with his phone. He moved between everybody screaming loudly that he should be allowed to write and that he was being mistreated. He even grabbed a few peoples watches while they were writing and many times directly challenged various test takers, getting in their faces. This continued for about a minute, at which point the proctor paused the timer (at 3 mins 58 seconds).

Eventually security came, but he ran away only to come back into the room a few minutes later. At least at this point the timer had been paused. It then took another 10 mins or so to ensure the disruption was totally over and then another 15 mins for our proctor to call LSAC to see how to move forward. Ultimately they told him to resume where we left off (31 min mark) despite his pleas to rewind the clock to the 27 min point (or 8 mins remaining).

Aside from the obvious distraction and large loss of time, this large break also made the remaining questions difficult, especially those who had RC first. I essentially had to re-read and answer the questions for the final RC passage in 4 mins, given the distraction occurred when I was only halfway through the passage.

Would there be any benefit for me to call and complain? I am assuming they do not alter score as a result of external circumstances? I do not wish to cancel/get a refund, but would they potentially grant me free admission to the February test?

Tl;dr: Somone who was late for the LSAT ran into the classroom we were writing, screaming and videotaping people and cost us 4 mins of test writing. What should I do?