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Sound Not Playing in Quick View

afphillipsafphillips Alum Member
in Technical Problems 9 karma

For some reason when I try to play a video in Quick View, the video will play but without sound. This is happening in both Firefox and Chrome. Videos that are embedded in pages, such as in lessons, don't seem to be having this problem. It's only the pop-up Quick View ones that are having this problem. Please advise.

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Comments

  • inactiveinactive Alum Member
    12637 karma

    Are you using the Quick View that just shows the question? If so, they intentionally have no sound as there is no explanation. It is just showing the question.

  • afphillipsafphillips Alum Member
    9 karma

    Got it. How to I access the answer explanations from the question bank? I feel like it used to be there, but right now, it just gives me a Discuss button under Explanation. Thanks!

  • inactiveinactive Alum Member
    12637 karma

    If there's only a discuss button, it means the explanation isn't available. I assume you're looking at LR for PTs 1-16—they do not have LR explanations, sorry.

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