Webcam help

chellevang

Hi! Of course, night before my test... my webcam crapped out (because why would I have a stress free experience anyways?) I bought a new one, and now it is saying that the webcam height and width can not be found. Does anyone have the fix for this?

EDIT- just went and got a different one that works. Not messing around haha

avoro002

I had the same issues with height and width too, back in October and today. The new proctorU test of the computer always gives me this message. Try to use the older version of the proctorU (google "proctorU hardware test," it comes up like first or smth). And that test runs smoothly and no issues with camera. I took both tests on my computer with no problems. So try that at first, I think its not your camera it's this new version of the test.