Trouble Joining Live Class

Max David

IS anyone else having trouble joining the live classes? Mine keeps telling me the host has been alerted im waiting but I don't get let in.

mjbayla

Same here

Cherry - Student Service

@maxdavidoff2002 @mjbayla I'm so sorry that you are having issues joining the live classes! Can you please let me know which class you are having trouble joining so I can look into this?

Thank you!

Max David

I was trying to join the 6pm class on introduction to games last night but was sitting in the waiting room for like 12 min before I turned it off. Didn't even try to join the next class. I will try again tonight.

Cherry - Student Service

@maxdavidoff2002 I am so sorry for the issues you encountered with the live classes yesterday.

To clarify, 15 minutes before the class you will be able to join on Zoom and be placed in the waiting room, however, the actual live class will only start at exactly the start time.

For example, the Logical Reasoning Hacks Class with Aastha yesterday starts at 6:15 PM but you will not be able to join the Zoom meeting by 6:00 pm, you will be placed in the waiting room while waiting for the live class instructor to start the class by exactly 6:15 PM. If you do not like to wait for the live class to start after you have joined the Zoom meeting, you can join at the exact start time.

Let me know if you have any other questions, I am happy to assist you!