Using Windows 10 & buffering problems

Evansjourney

Hey, Sagers.

Is anyone else using Windows 10 OS and having buffering problems?

Did you have any and then solved them, how so?

pmathur2016

I'm on a mac, and I am having video buffering problems as well. I use Chrome, but I also experienced this problem on Safari when I tried to play videos there. So far, I have not been able to solve this.

inactive

Sorry guys! I'm on Win 10 and haven't had this problem. Can you both try clearing your cache?
http://7sage.com/clear-cache/

pmathur2016

Hey Dillon thanks for replying! Unfortunately, clearing the cache did not work for me. My Internet connection appears to be fine for all other websites, including this one (besides the video player).

inactive

Hey @pmathur, can you link me a video you're having trouble with so I can check it out?

pmathur2016

Sure @"Dillon A. Wright", here's one video: https://7sage.com/lsat_explanations/lsat-36-section-1-question-18/ I've had trouble with. I've also clicked on a bunch of random videos, and all of them had the same buffering problem. I tried defaulting to flash for a little bit, but the flash player also buffers for me. YouTube videos work fine. Thanks again for your help!

inactive

Hmm, that video's working fine for me. I'm going to check into some things and see if I can get this fixed for you. Sorry again!

Evansjourney

@"Dillon A. Wright" I've been dealing with Microsoft for several hours now; giving them administrative control over my laptop and the issue is still only with the videos on 7Sage. YouTube and other sites work well and with no issues.

What type of laptop are you using? I'm on a HP Pavilion g series (7) and I've tried just about every driver configuration and Internet setting. I emptied my browsers history, cookies and everything. I removed the browsers Chrome and Firefox and downloaded them again - same issues. I've tried Explorer and Edge - same issues. Java too - same issues.

What browser are you using and can you give me a rundown of your Internet and Driver settings and perimeters?

And did you download Win10 or was it already installed? Almost everyone on the Microsoft community claims Win10 has ruined their computers.

inactive

I'm using a PC, not a laptop. Running an iBuyPower PC with these basics:


I use the Google Chrome browser (Version 51.0.2704.103 m, the most up to date version).

Here's a speedtest for my net:


I downloaded Win10 when it became available. I did hear from people that they had a lot of troubles, but I haven't had any.

inactive

Can you link a speedtest too by chance?
http://www.speedtest.net/

MrSamIam

Windows 10 user here. I haven't had any buffering problems. You may just have to clear your cache. Or, as @"Dillon A. Wright" suggested, you may just have slow internet speed.

inactive

I'm sure most of you already know this, but unplugging your router from the wall for 30 seconds and then plugging it back in will restart your internet and usually helps with slow speeds. I know you said it's only happening on 7Sage, but it's worth a try. I can't do much on my end if I'm not also getting the same results, but I'm trying my best with what I have.

Evansjourney

Thanks for the responses. It's working now.

inactive

@Evansjourney said:
Thanks for the responses. It's working now.

Sweet. Did you do anything to fix it, or did it fix on its own?

Evansjourney

@"Dillon A. Wright" I had my cousin - IT spec. - access it remotely and fix a few screw-ups the Microsoft team left behind.

inactive

Yikes. Glad it's fixed though!