Query failed: connection to 172.31.3.4:9312 failed (errno=111, msg=Connection refused). Reddish text when printing - 7Sage Forum

Reddish text when printing

paulmv.benthempaulmv.benthem Alum Member
in Technical Problems 1032 karma

Is anybody else having technical difficulties with printing off materials from 7Sage right now? Normally it works fine for me, but right now the documents are printing out with reddish text. I’ve tried to troubleshoot by printing some documents off other sites, and it doesn’t seem to be an issue. Any suggestions @studentservice

Comments

  • LSATisJustLikeDarkSoulsLSATisJustLikeDarkSouls Alum Member
    edited May 2018 439 karma

    I just printed out PT 40, situation normal. I would say that problem is a toner/ink issue but you seem to have ruled that out... might be a browser thing... maybe.

  • studentservicestudentservice Alum Member Administrator Moderator Student Services
    1421 karma

    Hi @"paulmv.benthem"

    Thanks for letting us know about it. Could you tell us which document are printing out reddish? Let us know so that we can check.

    We usually recommend clearing cache when something like this happens:
    https://7sage.com/clear-cache/

    Sorry we can't be more helpful!

  • _oshun1__oshun1_ Alum Member
    3652 karma

    you're probably just running out of black ink lol

  • paulmv.benthempaulmv.benthem Alum Member
    1032 karma

    Thanks for the help everyone! Resetting the cache worked!

Sign In or Register to comment.