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4 Likes
Technical Difficulties--Help, Please! #help #admin
popcorn11201
Yearly Member
Hello. I'm working on the MSS section, and when I go to different review sections with videos, it takes me to a Wordpress site and the webpage says "This site is experiencing technical difficulties." I'm using Google Chrome on my Macbook 2017 with the latest IOS, if that is helpful. IDK. However, when I go to other sections of this course without videos, it works just fine. Is anyone else having this issue? Can someone please help me, please? I'm worried. Thanks!
Please refer to this image: file:///Users/sammywu/Downloads/Screen%20Shot%202020-04-13%20at%2011.47.40%20PM.html
Comments
I am having issues with opening problems in the Problem Set section. I already emailed them ugh
file:///Users/sammywu/Downloads/Screen%20Shot%202020-04-13%20at%2011.47.40%20PM.html
I am also having technical difficulties, at the video explanation page
I'm having the same issue with a majority of CC content. The lessons and problem sets load fine. However, the question lessons in the CC load the Wordpress error page as seen in the following screenshot.
https://imgur.com/K094dRv
Hi everyone,
I'm so sorry to hear that you are having issues and I completely understand how frustrating this must be for you.
I will forward this to the team for us to investigate. Please allow me to get back to you as soon as we have an update.
I am also having difficulties, and I cleared my cache but I am still getting the same error as everyone else
I am having the same issue with all study content. I sent an e-mail.
Me too!! I have the same problem! I'm accessing the website on safari, and my OS is macOS Mojave.
same here!
Having issues as well - specifically in viewing explanation videos for PT 87
Also having issues, can't load any videos.
I'm having issues here too! Trying to load a practice exam blind review, and it just keeps me on the loading page. Specifically for the 1997 February exam.
I'm also having this issue unfortunately.
Yes this issue exists for me. Could we please have someone from 7sage respond to this and let us know when the problem will be fixed? That would be greatly appreciated. Thanks!
Same - none of my courses will open. Hopefully this will resolve soon!
I have been having issues too this morning. I should have full access to the main course still but for some reason every-time I try to open a lesson it gives me this error "The site is experiencing technical difficulties." Please fix soon.
They will fix it soon don't worry! It's happened once before for me. Keep calm in quarantine
Bump
bump
Same here
same here - When I finished a PT and tried to go to blind review, it was constant in loading and nothing will pop up.
Same, please fix it
Does anyone have an idea of how long it'll be before the site is back to normal?
I think it’s fixed. It’s working on my end. Hopefully it does now for everyone else.
Hi everyone, sorry about this! Like @yetgasakiv says, I think it's working now. Please let us know if you're still can't access the lessons. We're looking into this to figure out what happened.
Hey everyone sorry for problem! The fix is live, and it should work for everyone again. Please let me know if it's still not working for you.
thank you guys! it's working for me now.
Thank you!!
Hm, I'm not sure if it's just me, but a lot of the old LR explanation videos don't show up anymore.
@taschasp Thanks for letting us know about this! I tried a random selection of 22 LR explanation videos from PT1-40 and they are loading on my side. Could you please let me know some of the urls for LR explanations that aren't working on your side so we can investigate further?
Thanks for looking into it! I should have been less ambiguous--it's not that they don't load, but that the links themselves are gone.
https://7sage.com/lsat-explanations/
When I click on any PT between 1 and 16, the LR video explanation links aren't visible.
Similarly, at https://7sage.com/problem-sets/, if I try to search for LR questions between PT 1 and 16, instead of "explanation" it says "discuss"
I can send screenshots by email if that'd help.
Although I tried reconstructing the URL to what should be explanation videos for older questions and I get "page not found"
Does this show up as an explanation video for you? https://7sage.com/lsat_explanations/lsat-11-section-4-question-15/
@taschasp Oh I see! We never had LR videos for the oldest preptests, PT 1-16 and PT Feb. 1997.
My earlier message was confusing. I checked a random set of LR videos from PT 1-40, but since there are no videos in 1-16, it was actually a random set from PT17-40. Sorry!