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Troubling downloading / printing prep tests
shank5506
Member
Hi,
is anyone else having this problem? It seems that in the past 24 hours all PTs can no longer be downloaded / printed. Any advice on this would be much appreciated!
Thanks.
Comments
Hi there,
Sorry for the trouble. I tried to reproduce the issue but I was not able to. Just a reminder that the password for the PDF is your 7Sage account email address.
Can you try clearing your cache? (Here's how to do it: https://7sage.com/clear-cache/).
If you are still having trouble, can provide some more information about what happens when you try to download or view the PDF? If you can provide a screenshot/screencast that will be helpful. Also, please let us know what device you are using (Windows or Mac) and what browser.