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Website Issues

BELLA__JILBELLA__JIL Core Member
edited October 2023 in General 30 karma

The website is faulty somehow. for a couple of days now it's been giving me an error message. and it is very slow. I know it is not my laptop because i used it for other things. Someone, please let me know it is not just me.

help

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  • Cherry - Student ServiceCherry - Student Service Member Administrator Student Services
    1617 karma

    @BELLA__JIL said:
    The website is faulty somehow. for a couple of days now it's been giving me an error message. and it is very slow. I know it is not my laptop because i used it for other things. Someone, please let me know it is not just me.

    help

    I am so sorry to hear that you are having issues loading the site! Unfortunately, I am not able to reproduce this issue on my end. I was able to use the course without any issues, I am using Mac on Chrome.

    However, I would like to get to the bottom of this so that it is working on your end too. Please try the following:

    1. Clear your browser's cache with these steps: https://7sage.com/clear-cache/

    2. Try using a different browser. We find that the Chrome browser works best with our course.

    Again, I am terribly sorry for the trouble. If you are still having trouble, please let me know what device you are using (Windows or Mac) and what browser so that I can further investigate the issue.

    Please also let me know if you have any further questions or concerns. I am here to help!

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