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Very slow and glitchy platform

khushee.0212khushee.0212 Core Member
in General 8 karma

Hey, is anyone else's 7sage being really slow and glitchy? Im trying to scroll through my PT and its just very slow in processing the scrolling and opening. I thought it was a wifi problem but i troubleshooted everything and its the same problem across all my devices. Any idea what to do?

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Comments

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    860 karma

    @"khushee.0212" I'm so sorry for the trouble! I tried to re-create the issue, but the 7Sage site is working well on my end. Here are a few things to try:

    1. Clear your browser's cache with these steps: https://7sage.com/clear-cache/
    2. Try using a different browser. We find that Chrome and Firefox work best for 7Sage.
    3. Update your device's operating system or software.

    If you are still having trouble, please let us know what device you are using (Windows or Mac) and what browser by sending these to our studentservice@7sage.com email address so that we can further investigate the issue.

    Thank you.

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