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Can I get a refund for this and LawHub?

BerserkeleyBerserkeley Core Member
edited December 27 in General 64 karma

.............I can't print out new prep tests

Comments

  • chiamaka.mmaduekwechiamaka.mmaduekwe Member Student Services
    24 karma

    Hi @Berserkeley,

    At this time, the option to download and print PTs is only available for older PrepTests (PTs 1-94). Unfortunately, the tests in the current format (PTs 101–158) cannot be downloaded directly.​

    However, you can still print sections from PTs 101–158 by switching your PrepTest page to the "Obsolete format." Then, navigate to the advanced drill builder, locate the sections equivalent to PTs 101–158, and print those drills.

    To find the printing option for drills, please click on the "QuickView" button followed by the download icon on the left side of your "PDF Password." The password for the PDF is your 7Sage account email address.

    I hope this helps!

  • BerserkeleyBerserkeley Core Member
    64 karma

    Could I just get a refund and comeback next time?

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    edited December 27 880 karma

    @Berserkeley Yes! I’ve gone ahead and processed your refund for your Core subscription ($69/month)—you should get a receipt within 24 hours.

    When you want to start back up, as long as you use the same email address to re-subscribe to the course, you won't lose the information in your account (progress, analytics, etc).

    Feel free to reach back out if you have any other questions!

  • BerserkeleyBerserkeley Core Member
    64 karma

    yes I will be back -! Do you know if I can get a refund for lawhub as well?

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    880 karma

    @Berserkeley Since your Lawhub Advantage was purchased on your LSAC account, I recommend contacting the LSAC support directly. They will be able to assist you further and advise if you are eligible for a refund.

  • BerserkeleyBerserkeley Core Member
    64 karma

    Hi,
    I notice that I purchased a year subscription and never used it in 2021 due to a car accident and illnesses. Do you think I can get a refund for this as well? May 16, 2021 $599.00

  • BerserkeleyBerserkeley Core Member
    64 karma

    Hi, I am still seeking advice regarding the comment above. Is my concern something that can be addressed by a higher authourity by any chance. Or perhaps we can find a middle ground? Or is this something that I need to forget about it and move forward courteously? I want to know if there is any viable option .

    Thank you very much for your attention.

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    880 karma

    @Berserkeley I have sent you an email regarding your request. Please let me know if you did not receive it. Thank you!

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