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Can't Access Material

carly.1996carly.1996 Alum Member
edited May 2017 in Technical Problems 41 karma

I can access my syllabus but when I click on anything it will not load.

Admin edit: We're aware of the issue and are looking into it. Sorry about this, guys.
Admin edit 2: Fixed. Sorry for the trouble!

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Comments

  • Summer17Summer17 Alum Member
    125 karma

    Same.

  • dennisgerrarddennisgerrard Member
    1644 karma

    Try to clear your browser history and log in. you can email @"Dillon A. Wright"

  • rachelzane03rachelzane03 Member
    58 karma

    I'm having this issue as well

  • 23klicks23klicks Alum Member
    25 karma

    same

  • SuuuGeeeSuuuGeee Member
    30 karma

    same here. I just emailed Dillion....

  • AlexAlex Alum Member ⭐
    edited May 2017 23929 karma

    Just checked (Time is 5:40 EST) and it works for me. You guys using Chrome?

    Also, try clearing cache and reloading the page then.

  • afelsafaafelsafa Alum Member
    164 karma

    same

  • inactiveinactive Alum Member
    12637 karma

    Thanks guys, we're aware of the issue and are looking into it.

    @"Alex Divine" - try to load a lesson via the syllabus. It's not loading for anyone at the moment.

  • Nabeha SNabeha S Alum Member
    edited May 2017 17 karma

    I'm having the same issue. I was using Chrome, it would let me access everything except the material. I moved over to Safari and had the same issue. Now I'm on the app and still am unable to access the materials. SOS 7SAGE

  • becky riedbecky ried Alum Member
    34 karma

    Same here

  • SuuuGeeeSuuuGeee Member
    30 karma

    @"Alex Divine" said:
    Just checked (Time is 5:40 EST) and it works for me. You guys using Chrome?

    Also, try clearing cache and reloading the page then.

    I tried Safari, chrome, and explorer. So far, no luck.

  • shanedridershanedrider Alum Member
    156 karma

    I, personally, blame the Russians for meddling in our LSAT studying.

  • JustDoItJustDoIt Alum Member ⭐
    3112 karma

    Also not working on mobile safari.

  • armani__armani__ Member
    60 karma

    Same ive used chrome and safari

  • VladimirVladimir Alum Member
    65 karma

    same for Safari and Chrome on Mac

  • VladimirVladimir Alum Member
    65 karma

    @shanedrider said:
    I, personally, blame the Russians for meddling in our LSAT studying.

    please don't blame me! I'm also a victim here, LOL

  • JDreamingJDreaming Alum Member
    41 karma

    @shanedrider said:
    I, personally, blame the Russians for meddling in our LSAT studying.

    As half Russian, I find this offensive.

  • SprinklesSprinkles Alum Member ⭐
    11542 karma

    @Vladimir said:

    @shanedrider said:
    I, personally, blame the Russians for meddling in our LSAT studying.

    please don't blame me! I'm also a victim here, LOL

    @JDreaming said:

    @shanedrider said:
    I, personally, blame the Russians for meddling in our LSAT studying.

    As half Russian, I find this offensive.

    LOLLLL this is great :joy:

  • dennisgerrarddennisgerrard Member
    1644 karma

    Same issue here.

  • SprinklesSprinkles Alum Member ⭐
    11542 karma

    Wasn't having an issue until few moments ago :/

  • SprinklesSprinkles Alum Member ⭐
    11542 karma

    it's working!

  • 7Sage Admin7Sage Admin Administrator
    298 karma

    Sorry everyone, put out a bugged update. Fixed now!

  • shanedridershanedrider Alum Member
    156 karma

    Thank you!

  • 23klicks23klicks Alum Member
    25 karma

    @carlyharris said:
    I can access my syllabus but when I click on anything it will not load.

    Admin edit: We're aware of the issue and are looking into it. Sorry about this, guys.
    Admin edit 2: Fixed. Sorry for the trouble!

    I appreciate the customer service! Problem resolved quickly!

  • AlexAlex Alum Member ⭐
    23929 karma

    @"Dillon A. Wright" said:
    Thanks guys, we're aware of the issue and are looking into it.

    @"Alex Divine" - try to load a lesson via the syllabus. It's not loading for anyone at the moment.

    Damn, I'm late to the party as always.

    At least everything is all okie dokie now!

  • dennisgerrarddennisgerrard Member
    1644 karma

    Fixed now. Thanks @"Dillon A. Wright"

  • marlyimarlyi Member
    9 karma

    I don't believe the question explanations are working at this point.

  • Achen165Achen165 Member
    edited May 2017 656 karma

    @marlyi

    Same here. Videos in CC are frozen for me too. Initially thought that it was internet connection but its not :(

  • J.Y. PingJ.Y. Ping Administrator Instructor
    14220 karma

    @marlyi and @achen013 Can you guys try to clear cache or force refresh the page? I'm pretty sure we fixed it, but I could be wrong about that. Sorry.

  • Achen165Achen165 Member
    656 karma

    @J.Y. Ping

    All clear on my end, thank you. Restarted browser.

  • dannyvas1dannyvas1 Member
    3 karma

    Are we compensated for the lost day of my subscription?

  • Achen165Achen165 Member
    edited May 2017 656 karma

    @dannyvas1

    It wasn't an entire day...it was roughly about a 1 hour outage.

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