No sound on chrome (both Mac and Windows)

dcdcdcdcdc · May 2017

Hi all,

In the last two weeks I have been unable to get audio on any of the 7Sage video explanations. I have been using Chrome from my work computer (Windows 7) and my laptop (Macbook Air). Any thoughts?

dennisgerrard · May 2017

Try to re-start your mac. It works fine on my mac(Chrome). Not sure about Windows.

Alex · May 2017

Sound working fine for me too. Running Chrome on mac.

inactive · May 2017

Are you sure you didn't accidentally mute the videos? It's a bit difficult to tell if they're muted. Here's a few examples of what muted videos look like (bottom right of every video):
https://content.screencast.com/users/spaceursa/folders/Snagit/media/c773ebac-ba77-44dc-a9db-6a146093cd02/05.17.2017-13.03.png
https://content.screencast.com/users/spaceursa/folders/Snagit/media/f91e621f-01d4-401f-adf5-9ec7633f6e73/05.17.2017-13.04.png

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