Tutoring and Admissions Terms and Conditions

Tutoring Terms of Service

This Agreement is between 7Sage Consulting Partners LP (“7Sage”) and the signatory below (“Client”), and it concerns the Client’s purchase of LSAT tutoring services.

1 Services

7Sage's Services shall consist of remote instruction and, from time to time, other forms of support in order to help the Client prepare for the Law School Admissions Test (LSAT).

Human Summary: We tutor. It's online. You know this.

2 Tutoring Hours, and How They're Serviced

After a Client purchases a 5-Hour, 10-Hour, or 20-Hour Package, the Client is entitled to five, ten, or twenty Tutoring Hours. If the Client purchases a package denominated by some other number of hours—say N hours—the Client is likewise entitled to N Tutoring Hours.

7Sage shall service each Tutoring Hour with an hour of Scheduled Simultaneous Instruction unless the Client requests some other form of help and 7Sage explicitly agrees to service a Tutoring Hour by some other means.

"Simultaneous Instruction" means live remote instruction conducted via Zoom or some other electronic platform, and by a Tutor affiliated with 7Sage.

Something is "Scheduled" if it is conducted in accordance with a plan to which both the Tutor and Client have agreed.

7Sage is not obligated to provide service that is not Scheduled, although 7Sage may from time to time be willing to Schedule something on short notice.

7Sage is not obligated to provide help via email or any means other than Simultaneous Instruction, though 7Sage may from time to time be willing to do so. In some cases, 7Sage will deduct the time a Tutor spends on such activities from the Client's Tutoring Hours, though 7Sage will never do so without the Client's permission.

Emails primarily pertaining to the Scheduling of Simultaneous Instruction will never count as Tutoring Hours.

Human Summary: If you buy, say, 10 hours of tutoring, you get 10 hours of live instruction, but you don't get unlimited help via email as well. We might respond to emailed questions off the clock, but we reserve the right to tell you that our responses will have to be on the clock. Emails about scheduling are never on the clock.

3 Time Period and Scope of Services

The Services shall expire when 7Sage has serviced the Client's Tutoring Hours or a year after the Client's purchase of said Services—whichever comes sooner.

Human Summary: Your hours expire after a year.

4 Scheduling Considerations

A Scheduled session of Simultaneous Instruction is a Tutoring Session.

7Sage cannot guarantee the Client more than three one-hour Tutoring Sessions per week unless the Client and 7Sage make an arrangement for such beforehand.

A Business Day is a day that does not fall on the weekend or on an American Federal holiday.

7Sage cannot guarantee the Client a Tutoring Session on a day that is not a Business Day.

If a Client requests a Tutoring Session that has not been previously Scheduled, 7Sage cannot guarantee that it will be able to accommodate such a request in fewer than four Business Days.

Human Summary: We can't guarantee you more than three sessions per week unless you arrange it with us before you purchase. After you initially schedule your sessions with us, we may need about a week's lead time if you need to reschedule. We might not be able to work on weekends or holidays unless you arrange it with us beforehand.

5 Lateness, No-Shows, and Rescheduling Policy

Unless the Client cancels or reschedules, 7Sage will deduct the duration of a Scheduled Tutoring Session from the Client's Tutoring Hours, whether or not the Client attends all or part of said Scheduled Tutoring Session.

If the Client fails to attend a Scheduled Tutoring Session within 20 minutes of the Tutoring Session's start time, 7Sage shall consider the Client to be a No-Show and will not continue to wait for the Client. 7Sage will deduct the full time of the Scheduled Tutoring Session from the Client's Tutoring Hours.

7Sage requires 24 hours of notice to cancel or reschedule a Scheduled Tutoring Session.

Human Summary: We require 24 hours to reschedule or cancel a session. If you don't cancel or reschedule, we'll deduct a scheduled session from your total time, even if you're late or a no-show. We'll wait for you for 20 minutes.

6 Confidentiality

7Sage Tutors may share the Client’s information with other 7Sage Tutors or affiliates of 7Sage for the purpose of better serving the Client. 7Sage shall in all other respects keep the Client’s personal information and test scores confidential unless 7Sage is compelled to divulge information by a sovereign legal authority.

Human Summary: Our Tutors might ask their colleagues for advice. Other than that, everything is confidential.

7 Timely Replies

7Sage will make a good faith effort to respond to the Client’s emails in a timely fashion and within 48 hours of receipt.

After a Client purchases Services, 7Sage shall send the Client an Intake Form. Within 48 hours of the Client's completion of the Intake Form, 7Sage shall match a Client with a Tutor, and the Tutor shall reach out to schedule an introductory, off-the-clock meeting with the Client.

Human Summary: You'll hear from us within 48 hours of submitting your intake materials.

8 Refund Policy

7Sage shall give the Client a full refund (minus a 6% processing fee) upon request within 14 days of the Client's purchase so long as the Client has used one hour or less of the Services

7Sage does not offer refunds on unused sessions or services.

Human Summary: You can test-drive us for an hour and still get your money back (minus 6% for processing) within 14 days. We don't give refunds of unused sessions.

9 No Guarantee of a Score Increase

7Sage makes no guarantee, either implicit or explicit, that the Client's score will increase either on official or practice LSAT tests after using these tutoring Services.

Human Summary: The header says it all.

10 Termination

In the event that 7Sage in unable to complete its obligations under the terms of the contract, 7Sage retains to the right to terminate this agreement at any time and refund the Client on a pro-rated basis.

Human Summary: If for some reason we can't finish out your tutoring hours, we can stop the services and refund your unused hours.

11 Recorded Sessions

7Sage will record Tutoring Sessions for the purpose of improving the Services. Copies of the recording that are less than 8 weeks old may be requested by any student who is featured in the video.

12 Payment Plans

By entering into a payment plan, users agree to pay the full amount in equal, monthly installments until their balance is paid in full. Failure to make payments on time may result is suspension of service or debt collection against the user.

13 7Sage Subscription Sold Separately

A purchase of Tutoring Services does not include access to the 7Sage LSAT Course or LSAT LawHub Advantage from LSAC.

14 Indemnification

7Sage is not responsible for any loss, injury, claim, liability, or damage (including a rejection from any law school or a decrease in the Client's LSAT score) related to the Client’s use of the Materials or Services. The Client agrees to protect, indemnify, save, defend, and hold harmless 7Sage, its affiliates, subsidiaries, parent entities, and partners, and each of their assigns, agents, representatives, officers, directors, shareholders, contractors, and employees from and against any and all expenses, damages, claims, suits, actions, judgments, costs, and expenses whatsoever (including reasonable attorney’s fees), arising out of, or in any way connected with (1) any breach of this Agreement; and/or (2) any acts or omissions of the Client. In the event 7Sage expends any monies in an effort to enforce the terms and conditions of this Agreement, the Client shall reimburse 7Sage for all of the said costs and expenses (including reasonable attorney's fees).

15 Severability

If any provision of this Agreement is void or unenforceable, such provision shall be deemed omitted and the remainder of this Agreement shall remain in full force and effect.

16 Assignment

7Sage shall have the right, at its election, to assign this Agreement to any person, firm, or corporation, including all 7Sage employees, contractors, shareholders, parent entities, subsidiaries, and affiliates. The Client may not assign its rights under this Agreement under any circumstances.

17 Integration

This Agreement constitutes the sole Agreement of the parties hereto and correctly states the rights, duties, and obligations of each party. Any prior agreement, promises, negotiations, or representations between the parties not expressly stated in this document are not binding. All subsequent modifications shall be in writing and agreed to by both parties.

17 Website Terms of Service

Client hereby agrees to the 7Sage website's Terms of Service.

Admissions Terms of Service

Scope of Service

For Admissions Consulting

For Admissions Consulting+

7Sage will provide editorial guidance and strategic consultation (“Admissions Services”) to help the Client with applications to ten or fewer American or Canadian JD programs. In addition, 7Sage will provide post-application support on matters of waitlists, interviews, scholarship renegotiation, and school choice. The Client will work with two 7Sage consultants.

No U-Turns after Three Rounds or a Three-Week Hiatus

After we perform three rounds of editorial feedback (via email, phone, video call, or any other method) for a given Unlimited Edits package, we won’t start over or change directions on the document covered by that package.

Similarly, if you don’t communicate with us for a period of 21 or more consecutive days, we won’t start over or change directions on the document covered by that package.

For the elimination of doubt, we’ll count any substantial interaction about your essay as a round of feedback, even if we’re not marking up a draft. A conversation or brainstorm about an essay you haven’t yet written, for example, counts as a round of feedback.

Example 1: We provide three rounds of feedback on your personal statement about a legal internship. You decide that you would rather write about running a marathon. We won’t work with you on a new essay about running a marathon, but we’ll help polish your essay about the legal internship.

Example 2: We provide three rounds of feedback on your personal statement about a legal internship. You decide that you would like to add a few lines about your experience of running a marathon. We will help you add those lines about the marathon, though we won’t help you change the focus of the entire essay.

Example 3: We brainstorm a personal statement about a legal internship, then outline a personal statement about running a marathon, then outline a personal statement about a banking internship. We will help you finish the personal statement about the banking internship, but we won’t help you make major changes to the structure or change topics again.

Covered Schools

For Admissions Consulting and Admissions Consulting+, 7Sage and the Client will agree on a list of schools (“Covered Schools”) for which 7Sage will provide Admissions Services. 7Sage will not be obligated to provide Admissions Services for additional law schools, although the Client may apply to additional law schools without 7Sage’s help.

If 7Sage and the Client do not explicitly decide on the Client’s Covered Schools, the Covered Schools shall consist of the first ten law schools (in the case of Admissions Consulting and Admissions Consulting+) or the first five schools (in the case of the Five-School Packages) to which the Client applies with 7Sage’s help after the execution of this Agreement.

The Client will only receive feedback from the consultants with whom they are paired. The Client will not receive feedback or advice from any other 7Sage consultants.

Supervising and Primary Consultants

For Admissions Consulting and Admissions Consulting+, the Primary Consultant shall edit the Client’s documents. The Supervising Consultant shall sign off on the plan or the initial outline for each Major Document*, and the Supervising Consultant shall briefly review a later draft of each such Document, but the Supervising Consultant shall not offer further feedback on the Client’s documents.

In general, a Client should expect to interact more with the Primary Consultant than with the Supervisor in Admissions Consulting and Admissions Consulting+ packages.

*The Major Documents consist of the essays and documents specified in the “Attachments” section of an LSAC application, and usually consist of a personal statement and one or more optional essays.

Human summary: If you work simultaneously with both with a writer and a former law school admissions officer, the writer will be your primary consultant and the former law school admissions officer will be your supervisor.

Time Period

Admissions Consulting

Admissions Consulting is intended to cover ten applications in a single admissions cycle unless the Client Delays.

If the Client purchases Admissions Consulting without After-the-App Support, the Admissions Services shall end as soon as any of the following events occur:

The Client submits ten applications to Covered Schools
Six months elapse after the Client submits the first application to a Covered School
One year elapses after the Client begins to use the Admissions Services, unless the Client Delays (see Delays )
Three years elapse after the Client purchases the Admissions Services

Admissions Consulting+

Admissions Consulting+ is intended to cover ten applications in a single admissions cycle as well as post-application support unless the Client Delays.

If the Client purchases Admissions Consulting with After-the-App Support, the Admissions Services shall end as soon as any of the following events occur:

The last day elapses of the August following the Client’s first application to a Covered School
Eighteen months elapse after the Client begins to use the Admissions Services, unless the Client Delays (see Delays )
Three years elapse after the Client purchases the Admissions Services

At the conclusion of the client’s strategy session with the admissions officer, OR
On the last day of the August that follows the Client’s purchase of the Admissions Services.

For the elimination of doubt, either of the aforementioned circumstances shall end 7Sage’s Admissions Services.

Human summary: You have to use the service for the admissions cycle in which you purchased it.

Timely Replies

7Sage will make a good-faith effort to respond to the Client’s emails and phone calls in a timely fashion, and to provide editorial feedback on the Client’s Documents within 48 hours of receipt. If 7Sage receives a Document outside of 7Sage’s normal business hours (9 a.m. to 5:30 p.m. ET on Monday through Friday) or on an American holiday, 7Sage may from time to time take longer than 48 hours. Likewise, if a Client sends a document that, to fulfill the 48-hour requirement, would ordinarily be due outside of 7Sage’s normal business hours, 7Sage may occasionally take longer than 48 hours. 7Sage will make a good-faith effort to warn the Client in advance if 7Sage anticipates that editorial feedback shall take longer than 48 hours.

Confidentiality

7Sage will keep the Client’s Documents and personal information confidential. 7Sage editors and consultants may share the Client’s Documents and information with other 7Sage editors and consultants. 7Sage may also share the Client’s documents with third-party proofreaders for the purpose of proofreading.

What’s Not Included

7Sage’s Admissions Services do not include the following unless provided for in a separate agreement:

Writing original content or preparing application Documents on behalf of the Client
Fact-checking the Client’s documents
Performing research for the Client
Editorial work on Documents that have been edited or critiqued by a third party after the Admissions Services commence
Editing letters of recommendation (although 7Sage will provide advice about recommendations)
Editorial work on any Document more than 500 percent longer than a School’s stated length guideline
Logging onto LSAC’s website or any other website with the Client’s credentials
Assistance on applications to joint-degree or dual-degree (“Concurrent Degree”) programs, such as MBA or LLM programs. (If the Client applies to a Concurrent Degree program, 7Sage will only help with the JD application. 7Sage will not help the Client write or adapt JD essays for use in a Concurrent Degree application.)
Assistance on applications to programs available only to admitted students, such as Georgetown’s Global Law Scholars Program
Assistance on applications for external or third-party scholarships
Help on FAFSA applications
Direct interaction with law school admissions offices, financial aid offices, student organizations, or visa authorities on the Client’s behalf
Help on LSAT accommodation requests
Conversations with the Client’s parents or relatives, or with anyone other than the Client
Feedback from 7Sage consultants other than the Client’s primary and/or supervising consultants

If the Client has not purchased After-the-App Support, 7Sage will not help with a given school after the Client has submitted an application to that school. In particular, if the Client has not purchased After-the-App Support, 7Sage will not help with the following:

Advice about a Covered School after the Client has submitted an application to that school
Editorial assistance on documents to a Covered School after the Client has submitted an application to that school

Proofreading Documents

After the Client and 7Sage are both satisfied that a given Document (e.g., a personal statement) is finished, 7Sage shall offer to perform a Final Proofread on said Document with the Client’s consent. The Final Proofread will be performed by a third-party proofreader, not the Consultant.

The Proofread Is Not an Edit

Our proofread will not include any suggestions, advice, or feedback on your revisions. The proofread only covers grammar, typos, spelling mistakes, punctuation errors, and usage errors.

The Proofread Is Not a Fact Check

7Sage will not fact-check the Client’s Documents and is not responsible for any factual errors.

The Proofreaders Are Human

Though our proofreaders are highly skilled and work hard to ensure accuracy, they are also capable of error. 7Sage cannot guarantee that the proofread Document will be error-free. It is ultimately the Client’s responsibility to double-check Documents for errors prior to submitting their applications.

Proofreading Policy for Consulting Packages (Admissions Consulting or Admissions Consulting+)

After the Final Proofread of a given Document, the Document shall be Finalized. If the Client has purchased one of the Consulting Packages, 7Sage may help the Client tailor a Finalized Document to a Covered School but will not otherwise replace or perform Admissions Services on the Finalized Document.

Example 1: The Client Finalizes a three-page personal statement for School A. The Client also wants to apply to School B, which requires two-page personal statements. 7Sage shall help the Client produce a two-page version of her personal statement.
Example 2: The Client Finalizes a personal statement for School A but wants to tailor it to School B. 7Sage shall help the client add a school-specific paragraph for School B.
Example 3: The Client Finalizes a personal statement about her experience as a legal intern but later decides that she really wants to write about bird watching. 7Sage shall not be obligated to help the Client write a new personal statement about bird watching.

Human summary: When we both agree that an essay is done, we’ll do a Final Proofread. After that, we won’t replace the essay or do any more edits on the essay unless the edits are necessary to tailor it for a given school.

Payment

The Client agrees to pay for 7Sage’s Admissions Services in full, if the Client has not already done so, according to a schedule agreed upon by the Client and 7Sage (the “Payment Plan”).

7Sage shall not be obligated to refund the Client if and because the Client is disappointed by the results of their Applications.

Termination

7Sage reserves the right to terminate this Agreement at any time if the Client misrepresents facts about themself, acts egregiously, becomes hostile, proves impossible to satisfy, maintains unreasonable expectations, or makes unreasonable demands despite 7Sage’s good-faith efforts. In such cases, 7Sage shall refund the Client on a prorated basis.

Disengagement

No Revising Unfinished Documents after a Period of Disengagement

If a Client Disengages, 7Sage shall not make Substantial Revisions to any Documents on which 7Sage has already performed Services. Substantial Revisions are defined as any Service beyond proofreading for grammar, typos, punctuation errors, and usage mistakes.

Acknowledgments

The Client’s LSAT scores, undergraduate GPA, professional background, disciplinary record, and many factors over which 7Sage has no control will constrain and affect the Client’s chances of admission to law school. 7Sage makes no guarantee, either explicit or implicit, that the Client will be admitted to any particular law school.

Law school application requirements and the processes by which law schools admit applicants may change from year to year, and 7Sage may from time to time be unaware of such changes.

The application to Yale Law School asks if you received assistance in preparing your application. If the answer is “yes,” Yale asks you to specify from whom you received the assistance, the nature of the assistance, and whether or not you paid for the assistance. Answering “yes” may impact your chances of acceptance to Yale.

Human summary: We’ll do our best to help you, but some of this is out of our control. We don’t guarantee that you’ll get accepted anywhere.

No Warranty

7Sage provides, in addition to the aforementioned Services, information and guidance about law school admissions in the form of online lessons, videos, webinars, documents, and other forms of communication (“Materials”). 7Sage does not make any warranty of any kind (expressed or implied) as to the results that may be obtained from use of its Materials or Services. In particular, 7Sage does not guarantee that the Materials or Services will result in acceptance to law school or any other academic institution, or that the Materials or Services will result in an offer of financial aid. 7Sage’s Materials and Services are provided “AS IS,” and 7Sage does not guarantee that they are accurate or current.

Legal Stuff

Severability

If any provision of this Agreement is void or unenforceable, such provision shall be deemed omitted and the remainder of this Agreement shall remain in full force and effect.

Assignment

Integration

Indemnification

7Sage is not responsible for any loss, injury, claim, liability, or damage (including a rejection from any law school or a decrease in the Client’s LSAT score) related to the Client’s use of the Materials or Services. The Client agrees to protect, indemnify, save, defend, and hold harmless 7Sage, its affiliates, subsidiaries, parent entities, and partners, and each of their assigns, agents, representatives, officers, directors, shareholders, contractors, and employees from and against any and all expenses, damages, claims, suits, actions, judgments, costs, and expenses whatsoever (including reasonable attorney’s fees), arising out of, or in any way connected with (1) any breach of this Agreement; and/or (2) any acts or omissions of the Client. In the event 7Sage expends any monies in an effort to enforce the terms and conditions of this Agreement, the Client shall reimburse 7Sage for all of the said costs and expenses (including reasonable attorney’s fees).