It looks like there was an issue with the website earlier. The issue has been resolved, and I can see the stars in the Syllabus now for both CCv1 and CCv2. I am using Firefox on Windows. See the GIF below:
However, I would like to get to the bottom of this so that the stars are showing on your end too. Please try the following:
Force refresh the page. Scroll to the bottom of the page and tap on "Force Refresh." See the screenshot below.
Clear your browser's cache with these steps: https://classic.7sage.com/clear-cache/
Try using a different browser. We find that the Chrome browser works best with our course, but Firefox and Safari work well too.
Again, I am terribly sorry for the trouble. If you are still having trouble, please let me know what device you are using (Windows or Mac) and what browser so that I can further investigate the issue.
Please also let me know if you have any further questions or concerns. I am happy to help!
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2 comments
@marynuez206
@marynuez206
I'm so sorry for the trouble.
It looks like there was an issue with the website earlier. The issue has been resolved, and I can see the stars in the Syllabus now for both CCv1 and CCv2. I am using Firefox on Windows. See the GIF below:
However, I would like to get to the bottom of this so that the stars are showing on your end too. Please try the following:
Force refresh the page. Scroll to the bottom of the page and tap on "Force Refresh." See the screenshot below.
Clear your browser's cache with these steps: https://classic.7sage.com/clear-cache/
Try using a different browser. We find that the Chrome browser works best with our course, but Firefox and Safari work well too.
Again, I am terribly sorry for the trouble. If you are still having trouble, please let me know what device you are using (Windows or Mac) and what browser so that I can further investigate the issue.
Please also let me know if you have any further questions or concerns. I am happy to help!
bro same here