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Is anyone having trouble with the 7sage website lately? It often takes forever to load when trying to create a new problem set and sometimes doesn't load at all. The issue is not my wifi nor my computer as I have been on different devices/networks.
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@cherry641 said:
@cherry641 said:
Is anyone having trouble with the 7sage website lately? It often takes forever to load when trying to create a new problem set and sometimes doesn't load at all. The issue is not my wifi nor my computer as I have been on different devices/networks.
I am so sorry to hear that you are having issues loading and creating Drills! Unfortunately, I am not able to reproduce this issue on my end. I was able to create and take a new Drill without any issues, I am using Mac on Chrome.
However, I would like to get to the bottom of this so that it is working on your end too. Please try the following:
Clear your browser's cache with these steps: https://classic.7sage.com/clear-cache/coreball
Try using a different browser. We find that the Chrome browser works best with our course.
Again, I am terribly sorry for the trouble. If you are still having trouble, please let me know what device you are using (Windows or Mac) and what browser so that I can further investigate the issue.
Please also let me know if you have any further questions or concerns. I am here to help!
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@cherry641 said:
Is anyone having trouble with the 7sage website lately? It often takes forever to load when trying to create a new problem set and sometimes doesn't load at all. The issue is not my wifi nor my computer as I have been on different devices/networks.
I am so sorry to hear that you are having issues loading and creating Drills! Unfortunately, I am not able to reproduce this issue on my end. I was able to create and take a new Drill without any issues, I am using Mac on Chrome.
However, I would like to get to the bottom of this so that it is working on your end too. Please try the following:
Clear your browser's cache with these steps: https://classic.7sage.com/clear-cache/
Try using a different browser. We find that the Chrome browser works best with our course.
Again, I am terribly sorry for the trouble. If you are still having trouble, please let me know what device you are using (Windows or Mac) and what browser so that I can further investigate the issue.
Please also let me know if you have any further questions or concerns. I am here to help!
I had the same issue before. You probably need to delete some of your old drills to help the drills load faster.