Subscription pricing
Hey everyone,
No matter how many times i ask for it to send or resend the email to create a new 7sage account I dont get anything (in spam or anywhere) for my email address. I know its the right one. Anyone else?
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8 comments
@giewilson925297 @rachelwinner22374 Please see @sofianikas323412's reply. You do have to first create a free account here: https://7sage.com/users/register
If you have any issues, you can always email studentservice@jy-ping.com
For anyone who might be looking at this thread for an answer that does not require logging in with Gmail: you have to make a new account and then you can transfer your subscription in the "billing" section of the new website. Putting your email in and waiting for a code without saying "create new account" won't work.
I'm having the same issue as @rachelwinner22374, can I get some help @saniquerowe.rowe?
Hi @rachelwinner22374,
I responded to your message regarding the transfer. Please feel free to reach back out if you haven't received it!
Has anyone been able to transfer their core package over? I got logged on through using my Gmail but I want to transfer my package I purchased. I contact customer service but it says I will hear back within 8 hours. Has anyone gotten it to work yet? If I start doing tests and modules on the new site without the billing being transferred over yet, will it all still save once the billing does transfer?
@cherry641 said:
@isaacostlund584 I am so sorry for the trouble. You should be able to log in using the the 'Log in with Google' option as well.
Can you please try this option and let me know if you are still having issues?
It works. I thought to try that but was worried since it wasnt how i made my last account the "transfer" for billing would not work. It seems to have been fine, since my email is gmail anyway, perhaps.
@isaacostlund584 I am so sorry for the trouble. You should be able to log in using the the 'Log in with Google' option as well.
Can you please try this option and let me know if you are still having issues?
I am having the same issue