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Student Services
IvonneRosario

Applications

British Columbia
In process
Dalhousie
In process
Toronto
In process
WashU
In process

Discussions

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IvonneRosario
4 days ago

Hi @hy368

Thanks so much for these thoughtful suggestions; we’ve shared both with our team for consideration.

We really appreciate you taking the time to send this in!

2
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IvonneRosario
4 days ago

Hi @ElisaLahaix

Great suggestion, thanks for sharing it! We’ve passed this along to our team for consideration.

We really appreciate your feedback, and if there’s anything else you’d like to see, feel free to let us know.

1
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IvonneRosario
4 days ago

Hi @KatiaMiles

That’s a great idea, thanks so much for sharing it! We’ve raised this with our team for consideration.

If you have any other suggestions, feel free to let us know.

2
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IvonneRosario
Tuesday, Apr 28

Hi there,

Thanks so much for the suggestion, we really appreciate it.

That’s a great idea, and we’ll be sure to share it with our team for consideration.

2
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IvonneRosario
Saturday, Apr 25

Hi @AcasiaGiannakouros

Thanks for your patience, and I’m sorry for the trouble. I tested this on my end and there doesn’t appear to be a general issue with the PrepTest tab at the moment.

I’ve also sent you an email with a few troubleshooting steps to try. If you didn’t receive it, please let me know.

1
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IvonneRosario
Saturday, Apr 4

@Robogf Hello! The Blind Review feature isn’t available for imported tests, however adding a Blind Review option for imported PrepTests (including manually imported ones) is already on our roadmap, though we don’t have an ETA just yet.

If you’d like to Blind Review, you’ll need to take the test directly on our website. That way, you’ll have access to both your timed score and the Blind Review functionality.

Also, as a workaround, you're welcome to retake the PT on 7Sage using the unlimited time. This will simulate the blind review condition since it gives you another chance to attempt the question and removes the time pressure. Hope this helps!

4
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IvonneRosario
Saturday, Apr 4

Hi @AniRostomyan

If you click on "Skip to Results" the practice will be completed and you'll be prompted to review the results. In this case, you can retake the test or drill and proceed with the BR.

If in the future you want to Blind Review later, just click on "Blind Review", exit, and then go back again to complete it once you're ready. We'll also share your suggestion with our team for consideration.

2
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IvonneRosario
Friday, Apr 3

Hi @tspinnanger

Good question!

You can now reset your lesson progress, drills, and PrepTest data all at once with a single click! Here's how:

  1. Go to the Preferences page

  2. Scroll down to find the reset option

  3. Toggle on the data you'd like to reset, in this case "Drills".

  4. Click the Reset data button

Here's a quick walkthrough showing how to do it:

Also, by doing this, your notes and bookmarked questions will remain saved and stay in the same place, they won’t be deleted. If you have any other questions, please let me know.

2
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IvonneRosario
Friday, Apr 3

Hi @IngridWright

Thanks so much for your feedback and for sharing this suggestion. I’ll be sure to pass this along to our team for consideration.

1
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IvonneRosario
Wednesday, Apr 1

@EmmahFields Hi! I’ve passed your feedback along to our team as well so it’s on their radar. You’re absolutely right that these changes can have a meaningful impact on the test experience, so this is valuable context.

Thanks again for bringing this up, and please feel free to share any other thoughts you have along the way.

1
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IvonneRosario
Tuesday, Mar 31

Hi @valpal

Thank you! I’ve passed this along to our product team so they can review the updates and consider the changes.

Please feel free to share any other feedback or suggestions you may have—we truly value it!

1
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IvonneRosario
Thursday, Mar 26

Hi @m3a.cu1pa

Thanks for sharing your experience. We understand your frustration and take this seriously.

Your case has been carefully reviewed by our support team. We’ll follow up with you directly via email to continue investigating and assist you further.

Thanks for your patience.

1
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IvonneRosario
Thursday, Mar 26

@HudaHussaini Hi! I have sent you an email so we can troubleshoot and take a closer look at this. Please, let me know if you haven't received it.

1
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IvonneRosario
Friday, Mar 20

Hi @HappyTestTaker @efemelle

Sorry for the inconvenience. We’ve sent you an email to take a closer look into this and help resolve it. Please check your inbox when you have a moment. Thank you!

2
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IvonneRosario
Tuesday, Mar 17

Hi there!

Thank you for sharing this thoughtful suggestion. We really appreciate it. I’ll pass it along to our team for consideration.

Wishing you the best on your April exam. Feel free to let us know if you have more ideas or feedback.

1
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IvonneRosario
Saturday, Mar 14

Hi @OvidiuLungu

We're sorry for any trouble. I have reached out to you via email and provided some troubleshooting steps you can follow. Please check your inbox.

1
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IvonneRosario
Friday, Mar 13

Hi @macarenamami

Thanks for the feedback! Currently, you can only print full PrepTests. You can download PTs 101-159 on the PrepTest page by clicking the three dots icon on the right of each PT. For obsolete PTs 1-94, just scroll to the end of the PrepTests page to download them.

That said, printing drills is on our roadmap, and we'll make sure to pass your suggestion along to our team for consideration.

1
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IvonneRosario
Wednesday, Mar 11

@sofiam You're welcome! I have answered to your email, if you didn't receive it please let me know.

1
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IvonneRosario
Wednesday, Mar 11

@sofiam Hi! I've checked, and it seems we haven't received your email. Could you please send your message to this email address: studentservice@7sage.com?

We'll make sure to assist you as soon as possible.

2
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IvonneRosario
Wednesday, Mar 11

@sofiam Hi! I've checked and it seems we haven't received your email. Could you please make sure to send us your message to this email address: studentservice@7sage.com?

We'll make sure to assist you as soon as possible.

1
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IvonneRosario
Tuesday, Mar 10

Hi @AhmedM999

Thanks so much for your suggestion! We’ll be sure to pass this along to our product team for their consideration.

If you have any other ideas or feedback, we’d love to hear them.

1
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IvonneRosario
Thursday, Mar 5

Hi @Lidiia

Great question! You can find the Ask a Tutor button at the bottom of each explanation video. ​

I hope this helps, but let me know if you have other questions!

2
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IvonneRosario
Thursday, Mar 5

Hi @random

Thanks for bringing that up! Sorry for the trouble.

I have reached out to you via email regarding this matter. Let me know if you haven't received the message.

2
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IvonneRosario
Edited Thursday, Mar 5

Hi @tyfoster

I have responded to your message. Please check your inbox and let me know if you have any trouble. Thanks!

1
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IvonneRosario
Wednesday, Mar 4

Hi @AsmaS

Yes! You can add all the classes you’ve RSVP’d to your Google Calendar in bulk. Here’s how:

  1. First, RSVP for the classes you’re interested in.

  2. Then go to “Your RSVPs” and click “Add all RSVPs to calendar.”

  3. This will download a calendar file to your device. Once downloaded, you can import that file into your Google Calendar so all of your RSVP’d classes appear there at once.

Please see the attached GIF for a quick walkthrough.

I hope this helps! If you run into any trouble or have any other questions, feel free to let me know.

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