That shouldn't be happening. It's probably just an error. We'll get you refunded. @IvonneRosario please reach out, thank you.
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Hi Naomi,
Thanks for letting us know about this and we apologize for the inconvenience. We have responded to your conversation and refunded the last payment.
Feel free to reach out to us if you have any other questions or concerns!
That shouldn't be happening. It's probably just an error. We'll get you refunded. @IvonneRosario please reach out, thank you.