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MacBook/ Ipad

Melissa4204Melissa4204 Free Trial Member
in General 6 karma

Although my password is same, my IPad is not syncing with all the work completed on my MacBook. Even IPad’s avatar is a default while my MacBook avatar is my selected avatar. Even needed to redo all work so my IPad to match MacBook yet when I go back to MacBook, don’t wish to redo work from IPad. Is there a way to sync both devices?

Comments

  • Theo - Student ServiceTheo - Student Service Member Moderator Student Services
    876 karma

    Hi there,

    Sorry about that.

    Your account should be in sync across all your devices. I tried to reproduce your issue, but I'm afraid I was not able to.

    You can try logging out on both your Macbook and Ipad, then logging back in using the same account email address.

    Please let us know how it goes. We'll be here to help!

    You can also send us an email at studentservice@7sage.com

  • Melissa4204Melissa4204 Free Trial Member
    6 karma

    Hi, Thank you and will try to restart devices. Apologies that I did not see your reply, until now. Thank you again!

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