"This Coach is already assigned to the User" Cannot Link PrepPlus with account

rickyhuang.hexuan · September 2022

Running into this problem when I try to link prepplus with account. I think this is due to previously linking prepplus with another 7sage account( an old one I thought I lost).

Would there be anyways to resolve this?

Best,
Ricky

tiana.kotys-1 · September 2022

You can just email 7sage and they will help you merge the accounts

Maureen --Student Service-- · September 2022

Hi @"rickyhuang.hexuan",
I am so sorry that you are having issues with your account. I just sent you an email to help resolve the issue. Please let me know if you haven't received it.

Howdy, Stranger!

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