Analytics Not Showing Up

edwardzh313

Hi all, is anyone else having an issue where the questions for their analytics have disappeared?

Agnes - Student Service

Hi there,

Thank you for reaching out.

For PrepTests 1 through 94, please switch your PrepTest page to the "Obsolete" format to view those tests in your Analytics. For the PrepTests from 101 to 158, switch to the "Current" format to access them.

Please refer to the sample screenshots below. The PrepTest Page screenshot indicates that I'm currently in the "Obsolete" format. Consequently, my Analytics page displays all the old PrepTests (PT 1-94) I've taken.

PrepTest Page
​

Analytics Page

I hope this helps! Let me know if you have any further questions, I am here to assist you.

Agnes - Student Service

Hi @edwardzh313

I hope you're having a good day! Just following up on this.

Were you able to view your Analytics data after switching the PrepTest formats?

Please let me know if you're still having issues with this. I am here to help you.