Not displaying comments under the explanation videos

zhuqiqiii

I tried to restart my computer, clean website cookies, log out...etc and this problem still exists. Also I noticed on some questions I've taken before, the explanation link shown me the length of time spent on that Q from the last time I took it and is not up-to-date. Not sure if it's my account problem only or not, badly need these insightful comments back...

Mary - Student Service

@zhuqiqiii I have reached out via email to help resolve the issue. Please let me know if you did not receive my email. Thank you.

LSATpractice-1

Hi @"Mary - Student Service". I'm having the same issue regarding the comments under the explanation. Can I get some assistance?

Agnes - Student Service

@"LSATpractice-1" said:
Hi @"Mary - Student Service". I'm having the same issue regarding the comments under the explanation. Can I get some assistance?

Hello there,

I have sent you an email to address your concern. Please check your email inbox.

Looking forward to hearing from you!

despicablecow

hi Agnes, I'm also having this issue. could you please help me too? thank you

Mary - Student Service

@despicablecow We recently removed some comments that were in the Obsolete format (PTs 1-94) and have migrated them to the Current format (PTs 101–158).

Should you need to access the specific comments in the Obsolete format, you can switch the version of your explanation video page to the Current format and then match the old PTs to the new PTs using the table below:

https://docs.google.com/spreadsheets/d/1sczox8uJgD6yFSIkgr9q8ode0hhNtoMItFeBb3WkbTE/edit?gid=0#gid=0