Buttons missing

echoyidinggao

Hi, just wondering if this is happening to anyone else or if this is a me problem? The buttons seem to be missing on the practice windows - the drills and preptests. Both on the actual practices and on the review page. Like they are still there, you can click on something, but the icons are missing so you have to guess where to press.

callistaordonez

By buttons do you mean the icons like the stars on the tab side? The star symbols have disappeared on my screen under the syllabus section but the space of where it should be is still there & I can still watch lessons, I just can't mark lessons I want to come back to. I noticed this disappeared about 1 1/2- 2 hours ago.

J.Y. Ping

@echoyidinggao @callistaordonez We noticed that issue and just pushed through a fix! If you refresh the page, that should resolve it. If not, then clear your cache and that would definitely resolve it.

MYMYMAAO

Good Afternoon, I have completed both and it still is missing.

echoyidinggao

@J.Y.Ping Hi, thank you for the quick response! Unfortunately the issue persists on my end still after refreshing the page, clearing the cache, and closing and re-opening the browser...

Mary - Student Service

@MYMYMAAO @echoyidinggao Have you had a chance to try using Firefox or Google Chrome? They tend to work best with our site. Also, it might be a good idea to check if your operating system is up to date, as older versions can sometimes have trouble with all the features. Thanks for giving it a try!

echoyidinggao

Hi Mary! Thank you for the advice! It works on Chrome! Yay!

Mary - Student Service

@echoyidinggao Great to hear it worked! 😁

callistaordonez

@J.Y.Ping Hi, thank you for your response & advice! Switching to chrome from safari worked for me after clearing my cache. Thank you so much helping to troubleshoot this!

J.Y. Ping

@callistaordonez Great!