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ayoung22
Core Member
Check marks showing progress in my syllabus have disappeared as well as the option to eliminate answer choices in drills. This hasn’t happened to me before. Any advice?
Comments
Hi @ayoung22,
It’s possible that a temporary outage was cached by your browser.
Could you try clearing your browser cache or using a different browser (Google Chrome or Firefox works well) to see if that resolves the issue? Please also make sure your OS is up to date. Outdated OS affects the site features.
Thank you for your response. I have tried both clearing the browser and switching to chrome to no avail.
@ayoung22
Were you also able to check that your operating system is updated? If this doesn't work either, it's best to get you connected to our tech team. You can book a Zoom call with them here (https://calendly.com/7sage-tech-support/7sage-tech-support?month=2024-11)