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Temporary intermittent access for some students

Alan CheukAlan Cheuk Administrator
edited June 2013 in Technical Problems 3026 karma
We woke up today to find that our old name server host was having intermittent problems. Luckily, we already selected a new name server host and were ready to move. We pushed forward the migration to the new name server host immediately. Thankfully this shifted most of the internet traffic to our new host before the old one failed completely.

But, there are still occasionally problems in some areas, and this will gradually get better while everything stabilizes. Access may be intermittent for a couple of days for a few students, particularly in NY USA, Turkey, China, and New Zealand. The situation was worst about 4 hours ago. It's much better now, and should be completely better in a couple of days.

There is still one more phase to the migration - changing the domain registrar - that we won't be able to do for a few days. Theoretically there should be no downtime for this, and I will do everything I can to prevent/minimize downtime.

tldr: Some of you may experience intermittent trouble accessing over the next couple of days, particularly in NY, Turkey, China and New Zealand.

Sorry for the trouble and thank you for your patience!
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