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Issues with highlighting

canningjilliancanningjillian Member
in Technical Problems 5 karma

Hi I have noticed that I do not have the highlight features available when I do problem sets or preptests and was wondering if there is a way to enable this feature?

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  • Juliet - Student ServiceJuliet - Student Service Member Administrator Student Services
    edited August 2020 5740 karma

    @canningjillian said:
    Hi I have noticed that I do not have the highlight features available when I do problem sets or preptests and was wondering if there is a way to enable this feature?

    Hi there,

    Sorry for the trouble. The highlighting tools are located at the top right of the Digital Tester. See the screenshot below:

    image

    If you do not see these tools on your end, can you try clearing your cache? (Here's how to do it: https://7sage.com/clear-cache/).

    If you're still having trouble, please let us know what device you are using (Windows or Mac) and what browser. We find that the Chrome browser works best with our course.

    Let us know if you are still having trouble.

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