Accessing Course on iPad

Comments

• 1 Like

  Christina Walton Member

  August 2020 769 karma

  Are you using the 7Sage app or going on the website? The app kinda sucks and doesn’t have most of the stuff the website does, but I can access the site just fine on safari on my iPad
• Juliet - Student Service Member Administrator Student Services

  August 2020 5740 karma

  @babkir19 said:
  I am trying to access the course on my iPad and for some reason it will just show a blank screen. Does anyone know the way around that? Thanks!

  Hi there!

  Sorry for the trouble! We tried to re-create the problem with the app on our side but our "Course" page loaded correctly.

  Try this trouble-shooting tip:
  When in "Course" mode, can you try tapping the "Course" title at the top of the screen to return to the course homepage?

  If that's not working, could you give us a few more details so we can try and get to the bottom of this?

  • What iOS version are you currently using?
  • Have you tried to delete and re-install the app?

  Thanks!
• babkir19 Member

  August 2020 50 karma

  @"Juliet --Student Service--" I was able to delete the app and redownload it and it worked! Thank you for your help!