September Test-Score hold

Hi,
I have a quick question about an issue I encountered. I took the September test with no issues online with an approved writing but received an email about a score hold 2 days before release date. I emailed them asking why and they sent me an email with a generic answer and survey asking whether I used a VPN, took the test at home, and what materials I used to study for the LSAT. They aren't telling me anything else so I was wondrring if the unplugged team has seen these situations and what I should expect. I don't recall any possible issues with my test session so I am hoping this is first time taker high score hold. Are there more incidents or a high score hold or simple miscellaneous security issues from such a score hold?
Any information about score holds would be appreciated.
Thanks!