Not displaying comments under the explanation videos

zhuqiqiii · August 27

I tried to restart my computer, clean website cookies, log out...etc and this problem still exists. Also I noticed on some questions I've taken before, the explanation link shown me the length of time spent on that Q from the last time I took it and is not up-to-date. Not sure if it's my account problem only or not, badly need these insightful comments back...

Mary - Student Service · August 27

@zhuqiqiii I have reached out via email to help resolve the issue. Please let me know if you did not receive my email. Thank you.

LSATpractice-1 · August 27

Hi @"Mary - Student Service". I'm having the same issue regarding the comments under the explanation. Can I get some assistance?

Agnes - Student Service · August 27

@"LSATpractice-1" said:
Hi @"Mary - Student Service". I'm having the same issue regarding the comments under the explanation. Can I get some assistance?

Hello there,

I have sent you an email to address your concern. Please check your email inbox.

Looking forward to hearing from you!

despicablecow · August 27

hi Agnes, I'm also having this issue. could you please help me too? thank you

Mary - Student Service · August 28

@despicablecow We recently removed some comments that were in the Obsolete format (PTs 1-94) and have migrated them to the Current format (PTs 101–158).

Should you need to access the specific comments in the Obsolete format, you can switch the version of your explanation video page to the Current format and then match the old PTs to the new PTs using the table below:

https://docs.google.com/spreadsheets/d/1sczox8uJgD6yFSIkgr9q8ode0hhNtoMItFeBb3WkbTE/edit?gid=0#gid=0

Howdy, Stranger!

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