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Buttons missing

echoyidinggaoechoyidinggao Core Member
in Technical Problems 21 karma

Hi, just wondering if this is happening to anyone else or if this is a me problem? The buttons seem to be missing on the practice windows - the drills and preptests. Both on the actual practices and on the review page. Like they are still there, you can click on something, but the icons are missing so you have to guess where to press.

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Comments

  • callistaordonezcallistaordonez Core Member
    4 karma

    By buttons do you mean the icons like the stars on the tab side? The star symbols have disappeared on my screen under the syllabus section but the space of where it should be is still there & I can still watch lessons, I just can't mark lessons I want to come back to. I noticed this disappeared about 1 1/2- 2 hours ago.

  • J.Y. PingJ.Y. Ping Administrator Instructor
    14213 karma

    @echoyidinggao @callistaordonez We noticed that issue and just pushed through a fix! If you refresh the page, that should resolve it. If not, then clear your cache and that would definitely resolve it.

  • MYMYMAAOMYMYMAAO Core Member
    24 karma

    Good Afternoon, I have completed both and it still is missing.

  • echoyidinggaoechoyidinggao Core Member
    21 karma

    @J.Y.Ping Hi, thank you for the quick response! Unfortunately the issue persists on my end still after refreshing the page, clearing the cache, and closing and re-opening the browser...

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    831 karma

    @MYMYMAAO @echoyidinggao Have you had a chance to try using Firefox or Google Chrome? They tend to work best with our site. Also, it might be a good idea to check if your operating system is up to date, as older versions can sometimes have trouble with all the features. Thanks for giving it a try!

  • echoyidinggaoechoyidinggao Core Member
    21 karma

    Hi Mary! Thank you for the advice! It works on Chrome! Yay!

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    831 karma

    @echoyidinggao Great to hear it worked! 😁

  • callistaordonezcallistaordonez Core Member
    4 karma

    @J.Y.Ping Hi, thank you for your response & advice! Switching to chrome from safari worked for me after clearing my cache. Thank you so much helping to troubleshoot this!

  • J.Y. PingJ.Y. Ping Administrator Instructor
    14213 karma

    @callistaordonez Great!

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