PT116.S2.Q5

PrepTest 116 - Section 2 - Question 5

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Shipping Coordinator: If we send your shipment by air express, it will arrive tomorrow morning. ██ ██ ████ ████ ████████ ███ ██████ ████████ ██ ████ ██████ ██████ ████████ ██ ███ ████ ████ ██████ ███████ ██ ████ █████████ ████ ███ ████████ ██ █████ ██ ███ ███████

█████████ ██ █ █████ ██████ ███ ████████ ████ █ ████ ███ ███████ ██ ████████ █████████ ██ █ ███████ ████ ██ ██████ ███ ██ █████ ███ █████ █████ ███ ████ ██ ████ ███ ███ ████████

Analysis

The coordinator describes two shipping options to a customer. Air express is pricier but guarantees the shipment will arrive the next day. It’s cheaper to ship by ground carrier, but there’s a chance it could arrive a day later. The customer assumes this means that there’s no chance that the shipment will arrive tomorrow if it’s shipped by a ground carrier.

The customer interprets the fact that a ground-carried shipment could possibly be late as though it means it will definitely be late.

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5.

The customer's response can best ██ █████████ ██ ███ ██████████ ████ ███ ███ ██████████████ ███ ████████ ███████████ ██ ████ █████ ███ ██ ███ ██████████

a

Ground carrier is ██ ████████ █ ████████ ██████ ██ ███ ████████

b

If the shipment ██ ████ ██ ███ ████████ ██ ████ ██████ █████████

c

Ground carrier is ███ ████ █████████ ████ ███ ████████

d

Unless the shipment ██ ████ ██ ███ ████████ ██ ████ ███ ██████ █████████

e

The greater the ████████ █████ ███ ██████ ███ ████████ ████ ███████

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