Leads to different conclusion. If (A) were true, then Louise would deserve some blame for not knowing the correct form. However, the author claims that it would be unfair to dismiss Louise’s complaint because the mistake was the government’s fault, not hers.

Irrelevant. The agency gave her the wrong form, so it really doesn’t matter how hard it was to fill out. Also, the conclusion is that dismissing her complaint would be unfair, not that government forms should be designed differently.

The support establishes that Louise used the wrong form because the government agency made a mistake. Given that the mix-up was the government’s fault, (C) helps justify the claim that it would be unfair to dismiss her complaint.

Irrelevant. The argument is only concerned with the unfairness of dismissing Louise’s complaint, not with the complexity of government procedures. Also, there’s no indication that agency employees can’t understand the procedures; all we know is that someone gave Louise the wrong form.

Irrelevant. The author claims that dismissing the complaint would be unfair to Louise, not that the complaint was unfair to the nightclub. Also, we don’t know anything about the nature of the complaint or the club’s ability to defend itself.