1 comments

  • ElaineWang Student Services
    Monday, Aug 05 2019

    I'm really sorry to hear that you're having these issues!

    What do you experience when you try to use the highlighter? If you could take a screenshot or screencast and send to studentservice@ElaineWang.com, that would be super helpful in helping us diagnose the issue. Unfortunately, we do not have a Huawei device to run tests with on our end.

    In the meantime, are you able to try on a different browser on the Huawei? Other possible fixes are 1. updating your OS and 2. using another device to see it if works on that (I know this one is a band-aid fix, but we want you to have access while we work on getting to the bottom of this!

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