Hello!

During BR, videos over RC passages keep stuttering/lagging. I thought that this was because of the length of the videos, but it seems to do it even during the shorter RC review videos. Ive tried different browsers to no avail. Additionally, LR and LG videos run just fine, every time.

Is anyone else encountering this?

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5 comments

  • Monday, Aug 12 2019

    @studentservice @jy-ping.Y. Ping The man himself!

    https://drive.google.com/drive/folders/1gUwm5XcRt201wb6KU5MVaZx8wmOLm70d?usp=sharing

    Here you go!

    A few things to note.

    The stuttering gets a little bit better if I turn the speed down, but it doesn't go away

    This seems to happen with every RC passage/question explanation, but not with games and LR explanations (as shown in the video)

    The videos all work fine on my phone

    Let me know if there is anything else I can do to help!

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  • Friday, Aug 09 2019

    @studentservice Yes, that would help a lot!

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  • Friday, Aug 09 2019

    @studentservice no dice. I can provide a video of whats happening if it helps?

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  • Friday, Aug 09 2019

    Sorry about that! Can you try clearing cache (http://classic.7sage.com/clear-cache/) on your browser and see if it works?

    1
  • Thursday, Aug 08 2019

    Did you logout and log in again? @studentservice, What are your thoughts?

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