I'm missing a lot of symbols on my account, including:

The symbol to mark questions for BR and the color them button. This has been happening for two days now. It's causing me to not be able to mark any questions for the BR

#Help

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1 comments

  • Saturday, Mar 14 2020

    @juliet7sage said:

    I'm missing a lot of symbols on my account, including:

    The symbol to mark questions for BR and the color them button. This has been happening for two days now. It's causing me to not be able to mark any questions for the BR

    #Help

    Hi there,

    I am sorry about that. We recently rolled out a set of changes to the Digital Tester. Therefore, you may need to do a hard refresh due to the updates to the Digital Tester. (Here's how to do it:

    https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/#.XmvAZJNKjUI).

    Let me know if you're still having trouble.

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